The MRO Results team brings together a powerhouse of experience from across the MRO, supply chain, and reliability landscape. Co-led by industry veterans Rich MacInnes—creator of the Demand Supply Compression™ methodology—and Andy Page of EBR Technologies, our team blends decades of hands-on operational excellence with strategic consulting expertise. We’ve led global MRO transformations, authored best practices, and coached thousands of professionals through storeroom redesigns, spare parts strategies, CMMS data initiatives, and sourcing optimization. Each team member comes from the field, not just the boardroom—former plant managers, procurement leaders, and maintenance reliability experts who understand the realities of industrial operations. What unites us is a shared belief that MRO should be a source of strength, not stress. From high-impact assessments to turnkey implementations, we work side-by-side with your team to deliver results that are practical, measurable, and built to last.
MRO Results was founded on decades of real-world experience in MRO, supply chain, and materials management. Built on the pioneering work behind the Demand Supply Compression™ methodology, our roots lie in transforming chaotic, costly storerooms into high-performance, reliability-aligned operations. Our founder has led global initiatives, authored industry-shaping frameworks, and worked hands-on with maintenance, engineering, and procurement teams to align MRO with operational excellence. What began as a vision to bring clarity to spare parts strategy has grown into a full-service consulting practice trusted by Fortune 500 manufacturers, utilities, and critical infrastructure organizations. Our journey reflects a deep belief: that MRO is not a cost to control—it’s a capability to engineer. And that belief continues to drive every engagement, every improvement, and every result we deliver.
At MRO Results, our mission is to make MRO matter. We empower organizations to turn their storerooms, spare parts, and supply chain strategies into engines of reliability, cost control, and operational excellence. Through expert consulting, hands-on coaching, and turnkey implementation, we transform underperforming MRO systems into data-driven, value-generating assets. Whether it’s optimizing inventory, cleansing CMMS data, or building critical spare parts strategies, our goal is simple: deliver measurable, lasting results. We believe that great MRO doesn’t happen by chance—it’s engineered through clarity, collaboration, and continuous improvement. By combining strategic insight with real-world experience, we help clients achieve higher uptime, fewer stockouts, and smarter decisions at every level of the supply chain. Because when MRO is done right, everything runs better.
Rich MacInnes, Senior Partner and Founder of Net Results Inc., author of Strategic MRO, brings extensive experience in engineering and supply chain optimization, offering strategic insights into MRO processes.
Jeff Gray, formerly associated with MRC Global, contributes a dynamic leadership style and a goal-oriented approach, essential for driving team initiatives forward.
Glenn Pierce, PMP, formerly with at SDI, specializes in transforming MRO supply chains, leveraging his expertise to design effective solutions.
Andy Page Jr., Ph.D., serves as Managing Partner at Net Results Inc. and has a background as a Consultant with both PriceWaterhouse Coopers (PwC) and DuPont Sustainable Solutions (DSS+), providing a strong foundation in sustainable MRO practices.
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